Privacy Policy

This Privacy Policy explains how Sprayqepa LLC collects, uses, discloses, and protects personal information when you visit our website or engage our services. This policy applies to clients, prospective clients, visitors, and other individuals who provide information to us. We take care to minimize data collection, to keep information accurate, and to store it securely. When you provide personal data such as your name, email, phone, company details, or messages through our contact forms, we use that information to respond to inquiries, to provide the requested services, and to manage our client relationships. We limit access to personal data to authorized personnel and service providers who need the data to perform work on our behalf. We retain information only for as long as necessary to fulfill the purposes described in this policy and to satisfy legal or business requirements. If you have questions about how we process your data or would like to exercise your rights, please contact us at [email protected] or +1 (415) 555-0123. Our office address is 425 Market St, Suite 300, San Francisco, CA 94105, USA.

Information we collect

We collect information you provide directly, such as when you submit a contact form, request an evaluation, or sign up for communications. Typical data elements include name, email address, phone number, company name, and any details you include in message fields. We also collect technical data automatically when you visit our website, including IP address, browser type, operating system, pages visited, and referral URL. We use cookies and related technologies to support site functionality, analytics, and to remember preferences. Where required by law, we will obtain consent before collecting non-essential cookies. We do not sell personal data. We may combine data from different sources to provide better service and to improve our offerings. When we process personal data, we do so under a legitimate business purpose or with your consent, depending on the context and applicable law.

How we use information

We use personal information to respond to inquiries, to provide services and proposals, to schedule meetings, and to manage client relationships. Information is used to prepare diagnostics and proposals, to perform analytics for income optimization work, and to deliver dashboards and reporting where engaged. We also use data to comply with legal obligations, to protect our rights, and to ensure the security of our services. Aggregate and anonymized data may be used for research, product development, and marketing purposes. If you provide sensitive information in the course of describing your situation, we will treat it with extra care and limit access. Where we rely on consent to send marketing communications, you can withdraw that consent at any time by contacting us or using opt-out links if provided. Operational use is limited to what is necessary to deliver value and to fulfill contractual commitments to clients.

Cookies and tracking

Our website uses cookies and similar technologies for essential site functions, analytics, and optional non-essential features. Essential cookies are required to operate the website and cannot be disabled if you wish to use our contact forms. Non-essential cookies help us understand site usage and improve the experience. The cookie banner allows you to accept or reject non-essential cookies. You can control cookie settings in your browser and, where applicable, through the cookie tools provided on the site. We do not use cookies to collect payment card data or other highly sensitive personal data. When third-party tools are used for analytics, we choose reputable providers and limit the information shared to minimize privacy risk.

Data sharing and disclosure

We do not sell personal data. We may share personal information with trusted service providers that perform services on our behalf, such as email delivery, data hosting, analytics, and professional advisors. These providers are contractually bound to process data only for specified purposes and to maintain appropriate security. We may disclose information when required by law, to respond to legal process, to protect rights and safety, or to defend against legal claims. In the event of a business reorganization, sale, or merger, personal information may be transferred as part of the transaction; in such circumstances we will take reasonable steps to ensure continued protection of personal data and to notify affected individuals where required by law.

Data security and retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, loss, or alteration. Our security measures include encrypted connections, access controls, and periodic security reviews. While we strive to protect data, no transmission over the internet is completely secure. We retain personal data only as long as necessary to provide services, comply with legal obligations, and for legitimate business purposes. Retention periods vary by data type and purpose, and we securely delete or anonymize data when it is no longer required. If you request deletion of your personal data, we will honor the request unless retention is necessary for legal or legitimate business reasons. Requests may be submitted to [email protected].

Your rights and choices

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, or receive a copy of your data. You may also object to processing and request portability where supported. To exercise these rights, contact us at [email protected] or call +1 (415) 555-0123. We will respond to verifiable requests within a reasonable timeframe and in accordance with legal requirements. If you are a California resident, additional privacy rights may apply under the California Consumer Privacy Act. We do not knowingly collect personal information from children under 16. If you believe our processing does not comply with applicable law, you have the right to lodge a complaint with your local data protection authority.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post a prominent notice on the site and update the policy effective date. Continued use of our services or website after changes indicates acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

For privacy questions, requests, or concerns, contact Sprayqepa at [email protected] or call +1 (415) 555-0123. Our office is located at 425 Market St, Suite 300, San Francisco, CA 94105, USA. You may also use the contact form on our Contact page to submit inquiries. We strive to respond to privacy requests within one business day and to address concerns promptly and transparently.